Privacy Policy

1. Who We Are

This website is operated by Barro Vivo, a handmade ceramics studio based in Coronado, Trofa, Portugal.

For any questions regarding this Privacy Policy or the processing of personal data, you can contact us at:

📧 barrovivocoronado@gmail.com

Business address:
Barro Vivo
Coronado, Trofa, Portugal

Barro Vivo operates as an online story only and does not have a physical retail location open to the public.

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2. What Personal Data We Collect

When you use this website or place an order, we may collect the following personal data:

• Name

• Email address

• Billing and delivery address

• Order details

• Communication sent via email or contact forms

We do not collect or store credit card details.

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3. Purpose of Data Processing

Personal data is collected and processed only for the following purposes:

• Processing and fulfilling orders

• Communicating with customers regarding their orders

• Providing customer support

• Fulfilling legal and accounting obligations

Personal data is not used for marketing purposes unless the user has explicitly consented.

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4. Legal Basis for Processing

Personal data is processed in accordance with the General Data Protection Regulation (GDPR) on the following legal bases:

• Performance of a contract (order processing)

• Legal obligations (accounting and tax requirements)

• Legitimate interest (customer communication)

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5. Payment Providers

Payments on this website are processed securely by third-party payment providers such as Stripe and PayPal.

Barro Vivo does not have access to or store payment card information.

These providers process personal data in accordance with their own privacy policies and GDPR obligations.

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6. Data Retention

Personal data is retained only for as long as necessary to:

• Fulfil the purposes for which it was collected

• Comply with legal and accounting requirements under Portuguese law

Once no longer required, data is securely deleted.

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7. Data Sharing

Personal data is not sold or shared with third parties, except when necessary to:

• Process payments

• Deliver orders

• Comply with legal obligations

All third-party processors are GDPR-compliant.

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8. Your Rights

Under the GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Restrict or object to data processing

• Request data portability

To exercise these rights, please contact us by email.

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9. Cookies

This website uses cookies for functional and analytical purposes.

Where required by law, cookies are only placed after user consent.

For more information, please refer to the Cookie Policy.

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10. Applicable Law

This Privacy Policy is governed by Portuguese law and applicable European data protection legislation.